PLEASE READ ALL THE TERMS OF CONDITIONS BEFORE BOOKING AN APPOINTMENT!
DISCLAIMER
DROP OFF ONLY! Parents are not allowed to sit in. NO EXCEPTIONS!
1. Your child must be able to sit without you present. I do not force kids to sit in my chair. If your child will not sit still once we have started, the appointment will be canceled and will result in a $25 inconvenience fee.
2. Please have your child hair DETANGLED IN 2-4 PLAITS free of all products (NO GREASE, OIL, LEAVE IN CONDITIONER, MOISTURIZER) prior to appointment.
3. Hair must be at least 4 inches for me to braid your child.
4. If your child fall asleep and cannot be woken up I WILL NOT CONTINUE SERVICE.
*IF I CANNOT FINISH SERVICING YOUR CHILD FOR WHATEVER REASON YOU WIL HAVE TO PAY HALF OF THE SERVICE PRICE!
- please be mindful of the time of day you schedule your child. Please do not schedule during the time the child is irritable such as early mornings, nap time, or too late in the evening —
PAYMENTS
All deposits are included in your total cost of service.
Ex: Exquisite Freestyle $85. Deposit $32. Remaining balance of $55 due on the day of your appointment.
The following payments are accepted:
- Pay Pal - shanquellarobinson@icloud.com - DEPOSITS ONLY w/ additional $2 per deposit made through apple pay.
- Apple Pay - (704-456-5010)
- CASH
Appointments are not secured if additional $2 has not be sent.
Ex: service total = $85 you'll pay $87
ALL DEPOSITS ARE NON-REFUNDABLE
SCHEDULING
**** When scheduling please be AWARE of what style you are booking for. I WILL NOT change any styles. What you book is what you will get!! (NO EXCEPTIONS!)
*** STYLES WITH NO BEADS WILL BE AN ADDITONAL $10 (due to it will take longer time to braid down)
** Rescheduling must be done 24 hours in advance. In order for your deposit to roll over you must schedule your next appointment within the next upcoming week or your deposit will be forfeited. (NO EXCEPTIONS!)
* Squeeze-Ins are an ADDITIONAL $30 on top of your style price.
CHOICE OF YOUR OWN: after selecting this option and successfully paying the deposit, you must send a picture of the style you are inquiring via text message to 704-456-5010. Picture must be sent within 24 hours of scheduling. Along with sending picture please attach Name as Scheduled, Appointment Date and Time.
GACE PERIOD and LATE FEES
You have a grace period of 10 minutes past your scheduled appointment time. Once you exceed your grace period your late fee of $10 will AUTOMATICALLY be applied to your balance of service. LATE FEES MUST BE PAID UP FRONT AT DROP OFF! Once you exceed your additional 5 minutes after your grace period your appointment will AUTOMATICALLY be CANCELED!
NO CALL NO SHOWS
If you can not make your scheduled appointment please cancel via text message. If there is no contact made you will no longer be able to book in the future until full service fee is paid.
DETANGLING FEE
If I have to comb out your hair before blow drying it will be an additional $15. Please bring your child combed out with their hair in (4) THOROUGHLY combed out FULL blow-dried ponytails or (4) plaits.
NO EXCEPTIONS!
PICK-UP
I will send a text message 20 minutes prior to your child service completion to give you enough time to arrive by the time your child is finished. If your child is still with me 30 minutes after I texted you there will be a late pick up charge of $2 per minute. Example: Pick Up Text sent out @1:00pm your child must be picked up before 1:30… any minute after 1:30pm is $2 a minute!
***ALL HAIR, BEADS, BOWS, and ACCESSORIES are included for all kids styles.***
** Due to COVID you must call me when you arrive!
